Hours and Scheduling Policy

 We Are Open Monday through Saturday 

We kindly request that you read the full policy.

By Appointment Only: We do not accept walk-ins. Therapists may be off-site outside of scheduled appointment times.

Groupon Policy: Groupon vouchers are for first-time clients only as an introduction to our services (limit one per person). If you have previously received services with us, please do not purchase Groupons for future sessions. If you enjoy our services, we invite you to ask about our in-office membership programs, packages, or specials designed to fit your budget.

Refund Policy

Please verify our location and ensure our services align with your needs prior to booking and payment. All sales are final; no refunds are issued.

Appointment Cancellation & Late Policy

As a family-owned business, we understand that unexpected events happen. However, late cancellations and no-shows significantly impact our schedule and our ability to serve other clients. To remain fair to everyone, the following policies strictly apply:

Late Cancellation

We require at least 24 hours' notice to cancel or reschedule an appointment. If you do not provide 24 hours' notice via call, text, or email, your card on file will be charged a late cancellation fee. If no card is on file, an invoice will be issued and must be paid prior to your next session.

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Non-Members: $50 (60-min) | $75 (90-min) | $100 (120-min)

Frequent Massage Members: $40 (60-min) | $60 (90-min) | $80 (120-min)

No-Show / No-Call

Clients who miss their appointment without contacting us beforehand will be classified as a No-Show. Your card on file will be charged 100% of the scheduled service amount (or an invoice will be issued). This balance must be settled in full before any future appointments can be booked.

Late Arrival

If you arrive late, your session will end at the scheduled time to avoid delaying the next client. Your therapist will determine if enough time remains to perform a truncated treatment. You will remain responsible for the full cost of the scheduled session.

Note: Clients who repeatedly cancel late, no-show, or fail to adhere to these policies will have their booking privileges permanently revoked. We reserve the right to modify policies as needed to ensure smooth business operations.

Policy changes: Management reserves the right to amend policies without prior individual notice.

We look forward to serving you!

Thank You!

Recuperate Massage